Chester County - Penn Medicine
Cardiology • Coatesville, PA
Ratings by platform
- Healthgrades / U.S. News & World Report: 80-91% recommendation rate for Chester County Hospital; 83% patient experience rating (Healthgrades) (Data based on standardized hospital survey metrics)
- Birdeye (Penn Medicine Southern Chester County): 3.5/5 (60)
- Birdeye (Penn Family Medicine West Chester): 2.8/5 (55)
What patients say
Patients praise
- Many patients report competent, professional, and kind individual doctors and nurses
- High willingness to recommend the hospital (e.g., 80-91% reported in hospital-specific surveys)
- Appreciation for thorough care and helpful administrative support in specific instances
- Cleanliness and professional facilities at Chester County Hospital noted by some users
Common complaints
- Difficulty scheduling appointments or long wait times for visits
- Perceived lack of attentiveness, empathy, or communication from some staff/providers
- Concerns regarding administrative issues, insurance acceptance, and billing policies
- Inconsistent quality of care reported in ER and specialized units
In patients' words
"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could."
— MedicalRecords.com review of Chester County Hospital"Dr. Daghir demonstrates genuine concern for his patients. If you have any questions or health concerns, Dr. Daghir will diligently investigate and resolve them."
— Birdeye review of Penn Medicine Southern Chester County"I’ve been a patient here for five years and my experience has gotten worse and worse... I cannot get in to see her for acute issues."
— Birdeye review of Penn Family Medicine West ChesterMore clinics in Coatesville
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