Addiction Treatment Center - Gaudenzia Coatesville Outpatient
Addiction Treatment • Coatesville, PA
Ratings by platform
- Birdeye/Google: 1.7/5 (6 reviews)
- Rehab.com: 1.67/5 (9 reviews)
- AddictionHelplineAmerica: 1.6/5 (8 reviews)
What patients say
Patients praise
- Some acknowledging it as a resource that can aid in recovery
- Offers a variety of services including intensive/standard outpatient and specialized programs for adolescents and pregnant/parenting women
Common complaints
- Reports of unprofessional staff behavior
- Perceived lack of counselor qualifications
- Concerns about rude communication and handling of client inquiries
In patients' words
"The staff when my wife and I were clients about 2 years ago was very unprofessional...The Counselors couldn't run a meeting to save their life...if you are serious about your recovery go somewhere else."
— Birdeye (user review)"Had an appointment by phone and was rudely told that it was switched to in person. When I called to find out why I hadn't received a call I was rudely handled by Desiree the director of the program."
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