MercyOne Clinton Therapy and Rehabilitation
Speech Therapy • Clinton, IA
Ratings by platform
- LocalityBiz/General Directories: Mixed ratings (ranges from 1-star to 5-star individual reviews) (Multiple individual reviews found on local directory sites)
- Rehab.com / Birdeye / Google aggregated ratings: Approximately 2.4/5 stars (107-109 reviews)
- Healthgrades (Hospital-wide): 69% of patients would recommend (as of Healthgrades data) (N/A)
What patients say
Patients praise
- Praise for specific physical therapists for being helpful and kind
- Positive outcomes in strength and mobility recovery for some patients
- Some reports of prompt and professional service in urgent/emergency situations
Common complaints
- Inconsistent scheduling and appointment cancellations leading to discharge
- Complaints about emergency department care (e.g., long waits, perceived lack of care)
- Concerns about billing and insurance issues
- Specific complaints about nursing and facility cleanliness in hospital settings
In patients' words
"These people have asked me to change my set appointment time multiple times 3+, which I gladly did to help them. But if you have to cancel from their screwed up inconsistent schedule that they can’t get you in at a normal time weekly they will discharge you, highly would not recommend. PTs were fine."
— LocalityBiz user review"We had an excellent experience at MercyOne Emergency Room. We were seen immediately with no waiting, and the staff was incredibly attentive and caring throughout our visit."
— Rehab.com user reviewMore clinics in Clinton
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