MercyOne welcomes King, Parker for ENT services - Clinton Herald
Otolaryngology • Clinton, IA
Ratings by platform
- MercyOne internal patient experience surveys: 4.8 out of 5 (47 ratings (for specific ENT provider Katie Flood))
- U.S. News & World Report hospital rankings: 88% recommendation rate
What patients say
Patients praise
- many patients find individual ENT providers and nurse practitioners highly competent and professional
- high hospital recommendation rates among general patients (e.g., 88% recommendation rate)
- positive experiences with life-saving emergency interventions
- efficient and helpful care reported by several patients for ENT-specific services
Common complaints
- reports of long wait times in urgent care settings
- some negative experiences with front desk staff attitude and professionalism
- complaints regarding billing errors and communication issues
- individual negative reports about emergency department care quality and thoroughness
In patients' words
"Katie was amazing! She was thorough and very upfront with the plan... I couldn’t be happier!"
— MercyOne provider review (Katie Flood, FNP-C)"MercyOne Clinton Medical Center you SAVED MY LIFE!!! I AM FOREVER GRATEFUL!"
— User review on LocalityBizMore clinics in Clinton
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