MercyOne Clinton Urgent Care & Occupational Medicine - BlueHive
Occupational Medicine • Clinton, IA
Ratings by platform
- Ratings.MD: 4.8 out of 5 (for provider Laura Thayer, PA) (78 ratings, 30 comments)
- WebMD: Not specifically stated as an average, though 1 review is shown (1 review)
What patients say
Patients praise
- professional and caring medical staff/providers
- efficient service when wait times are low
- genuine concern shown by medical providers
- convenient availability for non-emergency or after-hours care
- thorough and knowledgeable clinicians
Common complaints
- occasional unprofessional or dismissive front desk staff
- long wait times, including some lasting several hours
- billing inaccuracies or administrative errors
- frustration with inflexible follow-up policies or scheduling issues
- some experiences of feeling that symptoms were not adequately addressed
In patients' words
"I went there yesterday for the first time, everyone from Jessie at the front desk to Shawna my nurse and Jessica the P.A that I saw were outstanding! They were all so pleasant and gave me excellent care."
— WebMD"MercyOne sometimes gets a bad review from others, but they are always there when I need them. And, it isn't often I have a bad experience, even if I have to wait hours when I feel horrible."
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