MercyOne Clinton Internal Medicine (Medical Health Center Plaza)
Internal Medicine • Clinton, MA
Ratings by platform
- MercyOne Official Provider Ratings: 4.7 out of 5 (for individual provider Dr. Michael Mankarious) (37 ratings (for Dr. Mankarious))
- U.S. News & World Report: 4 out of 5 (for patient experience) (N/A)
- Medicare.gov/OpenNPI: 4 out of 5 (overall hospital rating) (N/A)
What patients say
Patients praise
- praise for individual doctors' expertise and thoroughness
- many patients appreciate the care received from nursing staff
- some reports of timely care and professional service
- gratitude for life-saving emergency interventions
Common complaints
- long waiting times
- unprofessional or rude front desk and reception staff
- lack of patient empathy and listening skills by some staff
- billing issues and confusion
- concerns regarding thoroughness of some examinations
- reports of poor cleanliness in some areas
In patients' words
"Doctor listens to my inquires and explains his decisions in layman terms , and makes sure that i am given a list of options , if there are any."
— MercyOne Official Provider Review"There is a reason all the doctors are running far and fast. Plaza is a good way to describe this place. Wide open and finding any customer service at this place is impossible. Doctors reception and billing are the worst."
— LocalityBiz Review"I AM FOREVER GRATEFUL! September 12th due to Collapsing at Prince of Peace. I was taken to Mercy medical center and the emergency department was very excellent and did everything in the timely manner."
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