Clinton, North 4th Street
Internal Medicine • Clinton, IA
Ratings by platform
- Medicare.gov (CMS): 3 out of 5 stars (CMS Hospital Overall Rating) (533 (HCAHPS survey))
- Rehab.com: 2.46 out of 5 stars (108)
- Ratings.MD (for W. Ashton Nickles, DPM): 4.8 out of 5 stars (72)
What patients say
Patients praise
- Many patients report professional, attentive, and caring staff in both specialty clinics and emergency settings
- High satisfaction with specific specialty providers, such as podiatry services
- Positive feedback on promptness and comfort in some emergency room experiences
- General willingness of patients to recommend the hospital facility
Common complaints
- Negative patient experiences in the emergency department, including concerns about responsiveness and perceived quality of care
- Issues regarding hospital cleanliness and noise levels at night
- Occasional difficulties with clinic parking access and signage/entryway navigation
- Reports of negative interactions with some staff members
In patients' words
"Some of the best care and wonderful staffing from the front desk, to the nurses and doctors. I was highly satisfied with Mercy Medical Center. Thank you for your prompt and quality service."
— Rehab.com user review"Highly recommend not going to the er here. That's about the nicest way I can put it."
— Rehab.com user review"The parking situation is HORRIBLE. We parked in a handicapped stall on the far east of the building. We walked past a door that was locked that was near the office. Instead we had to walk to the main entrance and then backtrack."
— Ratings.MD user review for W. Ashton Nickles, DPMMore clinics in Clinton
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