MercyOne Clinton North Health Plaza
Family Medicine • Clinton, IA
Ratings by platform
- Ratings.MD (for specific provider): 4.8 out of 5 (575 verified ratings)
- Healthgrades (MercyOne Clinton Medical Center): 69% recommend (facility-level) (N/A)
- LocalityBiz: Low (predominantly 1-star reviews cited) (Multiple user reviews)
What patients say
Patients praise
- Individual providers (specifically cited for being caring and professional)
- Positive patient-provider relationships in primary care settings
- Quality of medical care received from certain doctors
Common complaints
- Long wait times and delays in care
- Difficulty scheduling appointments or reaching staff
- Unprofessional or rude reception/administrative staff
- Billing and insurance-related issues
- Communication gaps regarding doctor availability
In patients' words
"Dr. Pehl is very caring. He listens closely and addresses concerns in a good way. He doesn't rush you. He gives you time to tell what is going on in your life that may be affecting your health."
— Ratings.MD (Patient Review)"If you want people to lie to you call Mercyone north. They will tell you the doctor is in and out and they will send Devion a message but they don’t."
— LocalityBiz (Patient Review)"Despite its intention to provide prompt care, many reviews highlight issues with long waiting times and unprofessional service attitudes from the front desk staff."
— Wheree (Review Summary)More clinics in Clinton
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