Durable Medical Equipment (DME) - MercyOne Clinton ...
Durable Medical Equipment & Medical Supplies • Clinton, IA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (108 reviews)
- US News Best Hospitals: 4 out of 5 stars (Patient experience rating) (Not explicitly specified for review count)
What patients say
Patients praise
- Kind and prompt service for recurring equipment needs
- Helpful and professional hospital staff in specific departments (e.g., maternity, emergency)
- High satisfaction with clear doctor and nurse communication in some instances
- Positive experiences with life-saving care in emergency situations
Common complaints
- Reports of unhelpful or unprofessional staff interaction regarding equipment setup
- Concerns about equipment functionality (e.g., nebulizer issues)
- Complaints regarding dismissive attitudes from some ER personnel
- Frustration with wait times for scheduled appointments
In patients' words
"My son has gotten his enteral (feeding tube) equipment from here for many years. They are always kind and prompt."
— LocalityBiz review (Annette DeHaven)"Worst home health supply store ever. They give you a nebulizer that won't go together and they refuse to help properly."
— LocalityBiz review (Shelly Cuatlacuatl)"MercyOne Clinton Medical Center you SAVED MY LIFE!!! I AM FOREVER GRATEFUL!"
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