
CVM Cardiovascular Care
Cardiology • Clinton, IA
What patients say
Patients praise
- Some patients report life-saving emergency care
- Specific staff members praised for being attentive and caring
- Effective communication from certain individual physicians
- High patient recommendation rates in some standardized surveys (e.g., 69%-88% for MercyOne Clinton)
Common complaints
- Long wait times for appointments and responses
- Difficulties with administrative/clerical staff and communication (e.g., calls not returned)
- Perceived unprofessionalism or lack of empathy from some providers
- Billing and insurance processing issues
- Concerns about facility cleanliness
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Patients praise: Friendly and welcoming staff · Effective pain relief.
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