Clinton, IA
Cardiology • Clinton, IA
Ratings by platform
- Birdeye (MercyOne Clinton Medical Center): 2.4/5 stars (109 reviews)
- Yelp (UnityPoint Clinic - aggregate): 2.5/5 stars (143 reviews)
What patients say
Patients praise
- Some patients report life-saving emergency care
- Specific staff members praised for being attentive and caring
- Effective communication from certain individual physicians
- High patient recommendation rates in some standardized surveys (e.g., 69%-88% for MercyOne Clinton)
Common complaints
- Long wait times for appointments and responses
- Difficulties with administrative/clerical staff and communication (e.g., calls not returned)
- Perceived unprofessionalism or lack of empathy from some providers
- Concerns regarding medical accuracy and missed diagnoses
- Billing and insurance processing issues
- Concerns about facility cleanliness
In patients' words
"Worst patient experience ever. Doctors and nurses don't listen to their patients they just want to tell you their thought right away... Unprofessional, unethical, untrustworthy."
— MercyOne Clinton Medical Center review"...they SAVED MY LIFE!!! I AM FOREVER GRATEFUL! ... the emergency department was very excellent and did everything in the timely manner."
— MercyOne Clinton Medical Center review"But I absolutely hate how I can call up to 20 times a day and I’m still getting sent to voicemail. If I leave a voicemail, they’re not responding to my voicemail until three days later."
— Community Health Care Inc., Clinton Clinic reviewMore clinics in Clinton
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