Acupuncture | UMass Memorial Health
Acupuncture • Clinton, MA
Ratings by platform
- Healthgrades: 56% patient recommendation rate (Not explicitly stated (based on HCAHPS data))
- Vivian Health: 4.3 out of 5 stars (3 reviews)
What patients say
Patients praise
- Access to acupuncture as part of a coordinated, whole-person care approach
- Partnership with New England School of Acupuncture for holistic care
- Ability to document acupuncture visits in the unified electronic medical record
Common complaints
- Difficulties with appointment scheduling
- Ineffective phone communication
- Concerns regarding patient treatment and staff behavior in emergency settings
- Confusing billing practices
In patients' words
"Acupuncture offers more than pain relief. It may also help ease anxiety, improve sleep and support overall well-being. This additional layer of support works with other medical treatments to help you gain better symptom control."
— UMass Memorial Health Acupuncture Service Page"Unbelievable wait time to try to schedule an appointment for one of UMASS clinics. Unbelievably ineffective phone communications."
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