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Obstetrics and Gynecology (OB-GYN) • Clifton, NJ
Ratings by platform
- Trustindex.io: 4.2/5 based on 999 reviews (aggregated on Trustindex) (999 (aggregated))
- Vitals.com: Individual provider ratings range from 3.6 to 4.4
What patients say
Patients praise
- Some patients praised specific doctors (e.g., Dr. Fares) for good bedside manner and active listening
- Positive feedback for specific staff members or physician assistants (e.g., PA Camille)
- Praise for the ultrasound technician
Common complaints
- Rude, unprofessional, and dismissive front desk staff
- Long wait times in the waiting room
- Difficulties scheduling appointments and receiving follow-ups
- Poor communication and lack of empathy toward pregnant patients
- Questionable billing practices, such as requiring in-person visits for test results and charging for them
- Issues with transferring medical records
In patients' words
"The ultrasound tech is amazing, however the doctors do not care about their pregnant patients. In addition, you wait in the waiting room for at least an hour every visit."
— Trustindex patient review"The front desk HORRIBLEEEEE!!!!! They speak to you like if you was not a person bad attitude at all cost... REALLY RUDE especially with PREGNANT WOMEN!!!"
— LocalityBiz patient review"Doctor Fares is a Good listener, great bedside manner, explained things clearly and staff was informative as well."
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