Health Management Services | Cleveland
Mental Health Services • Cleveland, TN
Ratings by platform
- TrustReviewers.com: 4.2/5 (5 reviews)
What patients say
Patients praise
- Appreciation for specific mental health providers' listening skills and supportiveness
- Positive feedback regarding the quality of mental health care and staff supportiveness
- Reports of personal growth and helpful coping strategies learned during sessions
- Some employees reported positive experiences, describing the workplace as a blessing with lifelong friends
Common complaints
- Reports of rude or short interactions with administrative staff
- Dissatisfaction with unclear communication regarding testing procedures and payment expectations
- Complaints from former employees regarding limited career advancement and lack of benefits
- Isolated negative critique regarding a provider's approach to missed appointments and clinical bedside manner
In patients' words
"I’ve been seeing Nicole for a while now, and she’s truly amazing. She’s such a great listener, and I never feel judged..."
— Patient Review, LocalityBiz"I was turned off by my first interactions with her. Short with me and kinda rude. I am disappointed in the fact that nobody set any expectation on what the testing would look like or getting the results/payments."
— Patient Review, LocalityBiz"Tom A. Biller is not a doctor, he is very interested in time if you miss some appointments for different reasons, he expels you from his office..."
— Patient Review, TrustReviewers.comMore clinics in Cleveland
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