Apex Skin | Dermatology & Aesthetic Skin Care Services
Dermatology • Cleveland, OH
Ratings by platform
- Birdeye (Aggregate): 4.7/5 stars (498 reviews)
- Yelp/Yahoo Local: 2.5/5 stars (21 reviews)
- Trustindex.io: 4.8/5 stars (19,073 total (platform aggregate))
What patients say
Patients praise
- Welcoming, professional, and knowledgeable medical providers
- Efficient and quick appointment experiences for some patients
- Kind and patient staff, especially when dealing with children or anxious patients
- Clean and comfortable office environments described by some as high-quality
Common complaints
- Communication issues and lack of clarity regarding medical procedures or billing
- Long wait times for appointments
- Incompetent or unprofessional staff experiences
- Frustrations with billing processes and medical appointment classifications
In patients' words
"The young lady doctor was a very nice person easy to talk to and very considerate. I will be seeing her again."
— Trustindex.io Review"I would NOT recommend apex. I specifically asked for a wellness check and was billed for medical appointment."
— BBB Business Profile Review"An hour wait and 3 people in the room for my skin check I feel it polite to ask if I minded the extra spectators Was disappointed with communication as to procedure performed."
— Yahoo Local/Yelp Review"I took my three-year-old daughter to Apex Skin dermatology office, and I couldn’t be happier with the experience... the staff was incredibly kind and patient."
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