Family Dental Care - Cleveland, OH - MetroHealth
Dentistry • Cleveland, OH
Ratings by platform
- dentascore.com (MetroHealth Family Dentistry): 2.8 / 5 (57 reviews) (57)
- thedentalhealers.com (MetroHealth Family Dentistry): 2.9 / 5.0 (73 reviews) (73)
- reviews.birdeye.com (MetroHealth Broadway Health Center - Dental Services): 1.9 / 5 (10 reviews) (10)
What patients say
Patients praise
- Some patients report good experiences with specific providers/staff (reception/doctor)
- MetroHealth presents its dental service as compassionate, respectful, and family-centered (marketing/info page)
Common complaints
- Low overall ratings and dissatisfaction
- Difficulty reaching the office/answering phones and long waits
- Billing/insurance or cost concerns (e.g., disputes about what insurance covers)
- Dentures quality/fit complaints and lack of refunds (for one patient)
- Emergency access delays (not seeing a patient even when described as an emergency)
In patients' words
"“I had root canal removed which went great and then I need a crown and getting filling … they trying to have me a payment plan… my insurance doesn’t cover crowns… this clinic lie to me….”"
— dentascore.com review text for MetroHealth Family Dentistry"“They don’t answer the phone! Made me wait 45 minutes… This happened to me twice… now they are charging me more for my dentures… My immediate dentures are terrible… won’t give me my money back… Please avoid getting any dentures from them.”"
— familydentistryonline.net review/summary for MetroHealth Family Dentistry"“I got fillings done 3 weeks ago and my teeth hurt 24/7 now and i have an infection and they wont see me today even though it's an emergency.”"
— reviews.birdeye.com review for MetroHealth Broadway Health Center - Dental ServicesMore clinics in Cleveland
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