Locations: Find Your Local Pharmacy | Cleveland Clinic
Pharmacy • Cleveland Heights, OH
Ratings by platform
- CVS Pharmacy (Cleveland Heights): 3.8 to 4.0 out of 5 stars (64 to 81 reviews)
What patients say
Patients praise
- Staff recognized for being helpful, pleasant, and efficient in some instances
- Appreciation for thorough care and clear communication from specific healthcare providers
- Efficiency of service noted at certain facilities or during specific visits
Common complaints
- Reports of rude, dismissive, or unprofessional staff interactions in pharmacy and clinical settings
- Complaints about long wait times for service and pharmacy processing
- Concerns over communication issues, particularly regarding prescription transfers and scheduling accuracy
- Dissatisfaction with patient care protocols, such as perceived lack of attention during hospital stays or diagnostic processes
In patients' words
"They’re so helpful and nice there. They’ve even called me to tell me that it’s time to refill my prescription... It’s always a pleasure dealing with the staff there and the wait time is minimal."
— Review for Cleveland Clinic Ambulatory Pharmacy"Worst pharmacy experience EVER. I really thought the pharmacy team member was angry with me for having the audacity to show up to pick up a prescription."
— Review for CVS Pharmacy (Cleveland Heights)"The after care is by far the worst ever. My mom was ringing the bell to go to the bathroom and waited over 15 min to never get attended to..."
— Review for Cleveland Clinic Hillcrest HospitalMore clinics in Cleveland Heights
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