Neurology & Neurosurgery Services | Cleveland, Ohio
Neurosurgery • Cleveland Heights, OH
Ratings by platform
- Cleveland Clinic Provider Page (Dr. Adham Jammoul): 4.9 out of 5 (60 ratings, 18 reviews)
- Cleveland Clinic Provider Page (Dr. Ghaith Habboub): 4.8 out of 5 (178 ratings, 22 reviews)
- Cleveland Clinic Provider Page (Dr. Hyeyoung Seol): 4.9 out of 5 (59 ratings, 18 reviews)
- Cleveland Clinic Provider Page (Dr. Michael Bahntge): 4.8 out of 5 (87 ratings, 22 reviews)
What patients say
Patients praise
- High levels of provider expertise and professionalism reported by many patients
- Many patients appreciate providers who are patient, listen intently, and spend time explaining conditions and treatment options
- Effective collaboration and coordination with local healthcare providers mentioned by some patients
- Overall high satisfaction ratings on official provider pages (typically 4.8-5.0 out of 5)
Common complaints
- Concerns regarding communication and perceived lack of empathy from some providers
- Frustration with administrative processes, including scheduling, MyChart messaging response times, and referral coordination
- Reports of feeling dismissed or having concerns minimized during appointments
- Difficulties navigating billing and financial departments
In patients' words
"Dr. Adham Jammoul is an amazing neurologist because of his expertise, perceptiveness and genuine caring and compassionate demeanor. He is a doctor who goes above and beyond in the patient's best interest."
— Cleveland Clinic Patient Review"Complete lack of empathy. My my chart messages are not even read for 3 days. Took over a week to manage to send lab orders to my hospital."
— ComplaintsBoard Review"No one ever answers the phone and you can only leave a message asking them to call you back to be scheduled, which they never do."
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