Get Mental Health Care | Cleveland ...
Mental Health • Cleveland Heights, OH
Ratings by platform
- Birdeye (MetroHealth Cleveland Heights Medical Center): 3.2 out of 5 stars (152 reviews) (152 reviews)
- Recovery.com (MetroHealth Cleveland Heights Medical Center): 3.4 out of 5 stars (130 reviews) (130 reviews)
- Birdeye (DeBalzo, Elgudin, Levine, Risen LLC): 3.0 out of 5 stars (24 reviews) (24 reviews)
- Birdeye (Signature Health - Willoughby): 3.1 out of 5 stars (204 reviews) (204 reviews)
- Birdeye (Signature Health - Cleveland): 2.9 out of 5 stars (106 reviews) (106 reviews)
- Cleveland Clinic (Dr. Minnie Bowers): 4.9 out of 5 stars (137 ratings) (137 ratings (28 written reviews))
What patients say
Patients praise
- Individualized, holistic care plans
- Compassionate and attentive providers
- Convenient location and access to integrated services
- Effective communication and support in some settings
Common complaints
- Long wait times and appointment delays
- Unresponsive or rude administrative/nursing staff
- Difficulty reaching providers for medication management or crises
- Lack of empathy or bedside manner in some providers
- Perceived unprofessionalism or lack of communication
In patients' words
"Dr. Bowers is always so kind and attentive and understanding of my needs and situations at the time of our appointments. I always feel like I am cared about and while taking care of while under her care as a patient."
— Cleveland Clinic patient review for Dr. Minnie Bowers"Nearly every time, I found myself waiting at least 15 minutes past my scheduled appointment before the provider even came out. ... To make matters worse, they seem to be "too busy" to actually help when you really need it."
— Strive Mental Health and Wellness LLC patient review"Completely unreliable. I'm going on 3 weeks with no response to my calls or texts to refill my medication. ... If you require any medications that are controlled substances, especially if they are dangerous to quit cold turkey, do NOT go with Psychiatry Networks."
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