Behavioral & Mental Health - Cleveland, OH
Behavioral Health • Cleveland Heights, OH
Ratings by platform
- ABA Navigator: 4.3/5 (6 reviews)
- Superior Behavioral Health: 5/5 (5 reviews)
- Birdeye: 3.5/5 (6 reviews)
What patients say
Patients praise
- Appreciation for empathetic, attentive, and skilled clinical staff who listen to patients
- Effective use of evidence-based practices and personalized treatment plans
- Improvement in mental health symptoms and overall quality of life reported by some patients
- Positive, supportive environment in certain facilities
Common complaints
- Dissatisfaction with administrative and billing processes, including insurance coverage disputes
- Reports of unhelpful or unprofessional interactions with front-desk staff
- Perceived lack of empathy or poor communication from certain providers
- Concerns that clinical approaches were ineffective or inappropriate for specific needs
In patients' words
"Was a life changing amazing decision to start my mental health journey as well as my son. HIGHLY RECOMMEND!!!! I feel seen and I feel herd as a patient."
— Patient testimonial for Behavioral Health Services of Greater Cleveland"This practice is the only health care provider we have worked with that refuses to bill the gap insurer... Partners for Behavioral Health and Wellness seems to be uniquely unfriendly to their patients."
— Patient complaint regarding billing at Partners for Behavioral Health and Wellness"My counselor Bernie [Reeves] is the absolute best counselor I’ve had in treatment! I’ve been to a few different MAT clinics [and] had a few different counselors and I can’t explain how he is so genuinely caring!"
— Patient testimonial for Cleveland Comprehensive Treatment CenterMore clinics in Cleveland Heights
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