Find Primary Care Concierge Doctors in Clearwater, FL - MDVIP
Concierge Medicine • Clearwater, FL
Ratings by platform
- MDVIP (Dr. William C. Brown Jr.): 4/5 (21)
- MDVIP (Dr. Stacy L. Edwards): 4.5/5 (20)
- Healthgrades (Dr. William Brown): 4.2/5 (26)
- Medical News Today (Dr. Stacy Edwards): 5/5 (1)
What patients say
Patients praise
- High praise for individual physicians being attentive, knowledgeable, and compassionate
- Appreciation for longer, unhurried appointments that allow for thorough discussions of health concerns
- Value placed on 24/7 access to the doctor and personalized, proactive care plans
- Recognition of the benefits of the MDVIP Wellness Program for comprehensive screenings
Common complaints
- Reports of rude, dismissive, or unprofessional office staff at some MDVIP-affiliated practices
- Complaints regarding administrative and billing issues, such as difficulties with referrals, pre-authorizations, and refund policies for the annual membership fee
- Some patients expressed frustration with communication failures between the medical staff and insurance providers
In patients' words
"I call the office and I can speak directly to Dr. Edwards. Her appointments are never rushed and there are many more perks. Well worth it the amount!"
— Patient testimonial for Dr. Stacy Edwards"...terrible customer service, talked to different staff have different answer, some said have to wait 6 to 8 weeks but today said no refund!"
— BBB complaint regarding MDVIP membership/refund policy"Rude receptionist. I was embarrassed by the way she spoke to me on the phone... I just hope this is not an indication of what to expect as my search for a primary care physician continues."
— Patient complaint regarding office staff behaviorMore clinics in Clearwater
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