STAR Physical Therapy
Physical Therapy • Clarksville, TN
Ratings by platform
- STAR Physical Therapy: 4.9/5 (131 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable clinical staff
- Friendly and professional front office personnel
- Successful treatment outcomes and improved quality of life
- Welcoming, warm, and family-oriented clinic environments
- Helpful and accommodating scheduling support for cancellations
Common complaints
- Concerns regarding billing transparency and insurance verification
- Dissatisfaction with appointment scheduling and wait times
- Reports of impersonal care or lack of one-on-one attention
- Occasional complaints about unprofessional or rude customer service interactions
In patients' words
"They are pushy with making appts ahead of time knowing I have a job and school age children. They want you to come in twice a week and then your physical therapist has 2 people at one time."
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