Norton Orthopedic Institute – Clarksville
Orthopedic Care • Clarksville, TN
Ratings by platform
- Norton Healthcare Provider Match: 4.6/5 (110 ratings, 18 reviews (for Emily M Houston, PA-C))
- Norton Healthcare Provider Match: 4.6/5 (220 ratings, 54 reviews (for Dr. Cyna Khalily))
- Norton Healthcare Provider Match: 4.9/5 (69 ratings, 12 reviews (for Michael A Basso-Williams, DO))
- ComplaintsBoard: 1.6/5 (3 reviews and 4 complaints (for Norton Healthcare as a whole))
What patients say
Patients praise
- Attentive and thorough patient care
- Expeditious scheduling of appointments
- Courteous and friendly staff members
- Easy to talk to/approachable providers
- Detailed explanations of medical conditions
Common complaints
- Long wait times
- Dissatisfaction with responsiveness to medical complaints or injuries
- Perceived unprofessionalism in staff interactions
- Billing/administrative concerns
In patients' words
"It went so well that I've never seen anything like it. So friendly, so quick, and so efficient. I was blown away."
— Norton Healthcare Provider Match (Review for E. Houston)"Today, I have been waiting over an hour and am still waiting. As the practice has become established, the culture in the office has declined sharply."
— WebMD (Review for Norton Orthopedic Institute - Angies Way)"Excellent doctor. My wife recommended him to me due to her prior experience with two knee replacements. She says he is the best."
— Norton Healthcare Provider Match (Review for Dr. Cyna Khalily)More clinics in Clarksville
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