Clarksville Clinic - Tennessee Oncology
Oncology • Clarksville, TN
Ratings by platform
- Birdeye: 3.8 out of 5 stars (aggregated) (61 reviews)
- Facebook: 98% recommend (26 reviews)
- US News Health: 4 out of 5 stars (32 reviews (for individual provider Dr. Rohit R. Patel))
What patients say
Patients praise
- Some providers noted as respectful, caring, and thorough
- Helpful and kind experiences with certain staff members
- Family-like treatment reported by some patients
- Clear communication and explanation of care plans by some doctors
Common complaints
- Poor administrative/front desk staff responsiveness
- Long wait times/difficulty getting appointments
- Perceived lack of concern for patient symptoms by some staff
- Some doctors perceived as dismissive or poor communicators
In patients' words
"The administrative staff at TN Oncology... take the, 'Yeah, we'll get you in here...when WE get 'round to ya' approach. Worst customer service from a doctor's office that I've EVER experienced."
— Yelp reviewer"I had the pleasure meeting Dr. Olaide Ajayi, the front desk agents, Madonna and Elaine... we were treated as family. There was great communication, terrific explanation and we understood from the beginning what was needed."
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