Northwest Mississippi Regional Medical Center | Clarksdale, MS ...
Surgery • Clarksdale, MS
Ratings by platform
- Vivian Health: 3/5 stars (5 reviews on Vivian Health)
- U.S. News & World Report patient experience data: 2 out of 5 stars (Overall satisfaction) (646 surveys referenced by Homefacts)
What patients say
Patients praise
- Recent facility upgrades such as the reopening of the Intensive Care Unit (ICU) in May 2026
- Some patients report receiving thorough care from specific doctors and nurses
- 24/7 access to emergency medical services
Common complaints
- Long wait times in the emergency department
- Perceived poor staff communication and responsiveness
- Lack of cleanliness in patient rooms and facilities
- Staff perceived as rude or dismissive
- Lower-than-average patient satisfaction scores compared to national benchmarks
In patients' words
"Worst customer service was in the waiting room for 5 hours. Nurses are very mean."
— A Better Place user review"The care I received was the very best. The staff was attentive, the hospital was clean... and the doctor was very thorough."
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