Louis A. Johnson Veterans' Administration Medical Center - VA.gov
Primary Care Clinic • Clarksburg, WV
Ratings by platform
- Rehab.com, Nursa, Google: 3.87-3.9 out of 5 stars (approximately 97-103 reviews across different platforms)
- Facebook: 78% recommend (231 reviews)
What patients say
Patients praise
- some patients report being pleased with the quality of care received
- generally low wait times for new appointments in recent reports
- appreciation for specific units, such as the Women's Center
Common complaints
- reports of rude, unkind, or negligent staff behavior
- concerns over hygiene and cleanliness, including pests in patient care areas
- improper storage of medical equipment and supplies leading to contamination risks and financial loss
- past history of serious patient safety incidents and criminal activity by former employees
- challenges with appointment scheduling, communication, and long wait times reported in various contexts
- criticism of the emergency department's responsiveness and care quality
In patients' words
"All the staff if any exception is rude, unkind, negligent, incompetent and the service they give you is just as bad as them!"
— Rehab.com user review"A report from the Department of Veterans Affairs Office of the Inspector General paints a grim picture of the operations and culture inside the Louis A. Johnson VA Medical Center in Clarksburg. The issues range from cleanliness, communication, retention, and management of supplies and procedures."
— WV MetroNews report (December 2025)More clinics in Clarksburg
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