WVU Cancer Institute | WVU Medicine
Oncology Clinic • Clarksburg, WV
Ratings by platform
- Birdeye (WVU Cancer Institute): 4.6/5 stars (143 reviews)
- CancerLogix (CMS HCAHPS): 2/5 stars (CMS Overall Hospital Rating) (943 surveys (WVU Hospitals))
What patients say
Patients praise
- Compassionate and caring physicians and staff
- Successful treatment outcomes and effective follow-up care for many patients
- Professionalism in communication and explanation of conditions
- Helpful and thorough administrative and nursing support in some departments
Common complaints
- Communication issues, including condescending behavior from some staff
- Reports of medical negligence or delayed/inappropriate treatment plans
- Complaints regarding administrative processes, billing, and scheduling delays
- Negative experiences transitioning after facility management changes
In patients' words
"Dr, nurse, social work , and the program coordinator was all awesome. Made my whole experience even easier."
— LocalityBiz (Nathan Holmes)"DO NOT TAKE YOUR CANCER TREATMENTS HERE. DO NOT TRUST THESE PEOPLE. THEY WILL REFUSE TO ACKNOWLEDGE ANY WRONG DOING AND SWEEP YOU UNDER THE RUG FASTER THAN *"
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