Oncology - Hillcrest HealthCare System
Radiation Oncology • Claremore, OK
Ratings by platform
- CMS/HCAHPS (reported via Momentary Labs): 3 out of 5 stars (239 patient surveys (CMS HCAHPS))
- Birdeye (Aggregated): 3.5 out of 5 stars (433 reviews)
- Healthgrades (for Dr. Jennifer O'Stasik, affiliated with Hillcrest Claremore): 4.6 out of 5 stars (17 ratings)
What patients say
Patients praise
- caring and professional nursing staff reported by some patients
- some providers described as knowledgeable, thorough, and attentive
- effective help and assistance reported by some patients
- generally quiet hospital environment
Common complaints
- reports of dismissive or rushed communication from some providers
- nurse and doctor communication scores slightly below national averages
- some patients reported negative experiences in the emergency department
- hospital cleanliness scores below national average
In patients' words
"Nurses were caring, physician were professional and took time to explain procedures."
— Birdeye review"Dr seemed rushed. Not really interested in me as the patient."
— Healthgrades review for affiliated oncologist"Terrible experience in the emergency room. Nurses did not know how to treat a burn on my wife's foot. Were very dismissive when she asked if they could check."
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