Pomona Valley Health Center in Claremont, CA
Women’s Health • Claremont, CA
Ratings by platform
- Birdeye / Google aggregate: 4.9/5 stars (Approximately 1,000 reviews)
- Solv Health (Urgent Care): 2.5/5 stars (60 reviews)
What patients say
Patients praise
- Highly rated by patients overall (e.g., 4.9/5 stars for the main center)
- Staff and providers described as professional, warm, and attentive
- Doctors and PAs noted for taking time to listen and provide clear explanations
- Clean and inviting facility atmosphere
- Efficient check-in procedures generally reported
- Compassionate and knowledgeable care from specific providers
Common complaints
- Occasional long wait times for scheduled visits or in urgent care
- Reports of impersonal interactions with some providers
- Isolated complaints regarding administrative staff behavior and professionalism
- Concerns about administrative processes, such as prescription communication with pharmacies
In patients' words
"I have nothing but good things to say since joining PVHC Claremont group. Dr Hathaway is top notch and I am so happy to have such a great doctor."
— Birdeye patient review"She is exceptional . She took her time explaining side effects of medication and offered another medication in its place... Definitely made my experience and better."
— rater8 patient review for Dr. Burleigh Sanchez-Castro"I don’t like to wait nearly an hour for a scheduled visit. That makes me..."
— rater8 patient review for Dr. Millie Mae Hathaway"She was very impersonal. I get that with almost every doctor at this urgent care. Also, something I’ve seen multiple times is the blonde haired Hispanic girl... she was cursing and making rude comments about patients..."
— rater8 patient review for Dr. Burleigh Sanchez-Castro (Urgent Care)More clinics in Claremont
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