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Surgery • Claremont, NH

★★☆☆☆1.7/5166 reviews across 2 platforms

Ratings by platform

  • Trustpilot: 1.6/5 (132 reviews)
  • RatingFacts: 1.85/5 (34 reviews)

What patients say

Patients praise

  • Convenient walk-in model for routine care
  • Affordable pricing for basic vaccinations and preventive services compared to full-service vets
  • Transparent, no-office-visit-fee pricing model for those satisfied with the service
  • Helpful and compassionate individual staff members reported at some locations

Common complaints

  • Disorganized, poorly managed clinic operations
  • Long wait times and inefficient check-in processes despite pre-registration
  • Issues with customer service responsiveness and professionalism
  • Inconsistent pricing and billing discrepancies (e.g., hidden costs, difficulty applying coupons)
  • Concerns regarding quality of care and lack of thorough examinations
  • Staff perceived as rude, inexperienced, or lacking communication skills

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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