Central Alabama Wellness - Alabama Department of Mental Health
Mental Health Services • Clanton, AL
Ratings by platform
- Google My Business: 3.3 to 3.5 out of 5 (Approximately 11 reviews on Google My Business)
- Recovered.org: 3.85 out of 5 (Not explicitly stated but based on aggregated data)
- Rehab.com: 2.94 out of 5 (18 reviews)
What patients say
Patients praise
- Some staff members described as compassionate, sweet, and understanding
- Appreciation for supportive and non-micromanaging work environment for employees
- Positive experiences with specific therapists and support staff
Common complaints
- High staff turnover leading to inconsistent therapy experiences
- Difficulty with medication management and perceived lack of responsiveness from some providers
- Concerns regarding over-medication and perceived inexperience of some counseling staff
- Dissatisfaction with communication policies involving family members
In patients' words
"They change therapist right and left because they cant keep one. Almost every time I go in it someone new. It's totally a waste of time talking to their therapist because you have to start over constantly."
— Anonymous review excerpted from online platforms"She’s amazing, sweet, compassionate, understanding, and definitely a patient advocate unlike Elena."
— Anonymous review regarding a specific therapist at the centerMore clinics in Clanton
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