Find a Federally Qualified Health Center - FQHC Locations
Federally Qualified Health Center (FQHC) • Clanton, AL
Ratings by platform
- Google, Rehab.com, FindRecoveryCenter: 3.5 to 4.1 out of 5 stars (varying across platforms) (Approximately 8-14 reviews depending on the platform)
What patients say
Patients praise
- Some patients express high satisfaction with specific doctors or therapists who are described as caring and compassionate
- Appreciation for the availability of mental health and therapeutic services in the community
Common complaints
- Long wait times for doctor appointments
- Staff perceived as rude, hateful, or dismissive
- Frequent staff turnover, particularly therapists, requiring patients to restart their treatment narrative
- Difficulty with medication refills and access to care
- Concerns regarding perceived lack of empathy and patient advocacy
In patients' words
"Everyone here is so amazing, I’ve been coming here for 2 1/2 years and I’ve never had a complaint, they’re all so kind and they truly listen to your needs!"
— Rehab.com / LocalityBiz (Chilton-Shelby Mental Health Center)"They change therapist right and left because they cant keep one. Almost every time I go in it someone new. It's totally a waste of time talking to their therapist because you have to start over constantly."
— LocalityBiz / FindRecoveryCenter (Chilton-Shelby Mental Health Center)"Does not listen, seems more concerned about getting you out of there as fast as possible, almost like you are a bother to him."
— Healthgrades (Clanton-area provider)More clinics in Clanton
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