Priority Care | TriHealth
Urgent Care • Cincinnati, OH
Ratings by platform
- Chamber of Commerce (Glenway location): 3.6 out of 5 (91 reviews)
- Urgent Care Map (Western Ridge location): 3.9 out of 5 (71 reviews)
- Urgent Care Map (Kenwood location): 4.0 out of 5 (84 reviews)
What patients say
Patients praise
- friendly and professional staff members at various locations
- efficient use of online reservation systems for some patients
- thorough and warm bedside manner reported by some users
- successful treatment and clear care plans for minor illnesses
Common complaints
- reports of inaccurate diagnoses, such as misidentifying serious conditions like a ruptured appendix or RSV
- complaints regarding lack of thorough physical examinations and impersonal care
- difficulties with front-desk communication and registration processes
- perceived long wait times and issues with online check-in systems
- frustration with poor communication regarding treatment plans and prescriptions
In patients' words
"I was not even touched by the doctor or asked to show any of these protrusions on my skin to the doctor. ... I am going to have to go back to the emergency room today for applying the calamine lotion to that area and experiencing severe burns."
— Chamber of Commerce review of Glenway location"All of the nurses and Drs are kind, take their time to listen, attentive, and give the help you need. I have actually moved farther away recently and still make the extra drive out to this location as it's worth it."
— LocalityBiz review of Anderson location"I was treated so kindly from Reception to MA to NP. Was diagnosed with a bacterial infection and prescribed an antibiotic. ... Felt better in 48 hours."
— LocalityBiz review of Finneytown locationMore clinics in Cincinnati
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