Lindner Center of Hope | Mental Health Center for Adults ...
Mental Health and Behavioral Health • Cincinnati, OH
Ratings by platform
- Google/General aggregators: 3.3 out of 5 stars (based on 27-40 reviews) (27-40 reviews)
- Yelp/Yahoo Local: Multiple 1-star ratings noted alongside 5-star ratings; overall score often low on such platforms (~55 reviews mentioned on Yahoo/Yelp aggregators)
What patients say
Patients praise
- High quality of clinical treatment and professional staff in some cases
- Helpful and caring nurses and recreational therapists
- Effective skills training and tools for recovery provided in PHP programs
- Clean and pleasant facility environment
- Some patients report life-saving experiences
Common complaints
- High cost of treatment and affordability concerns
- Perceived lack of empathy or hostility from some clinical/medical staff
- Issues with administrative, billing, and appointment cancellation policies
- Dissatisfaction with discharge planning and follow-up care
- Specific complaints regarding intake procedures, including repeated denials or perceived unfair assessment criteria
In patients' words
"I was very pleased with the treatment I received from LCOH. The staff was very friendly and helpful with all my needs and concerns I highly recommend this facility to anyone struggling with mental illness."
— Patient review, ProjectKnow.com"The medical staff are wonderful, but the billing department is draconian and their policies about cancelled or missed appointments are downright predatory."
— Patient review, FindRehabCenters.org"Some programs are out of reach for all but the wealthiest patients."
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