Greater Cincinnati Behavioral Health Services: Mental Health ...
Mental Health and Behavioral Health • Cincinnati, OH
Ratings by platform
- Birdeye: 2.8/5 (12)
- Rehab.com: 2.56/5 (94)
- Rehab.com (Clermont Recovery Center): 3.77/5 (35)
What patients say
Patients praise
- Some clients report positive therapeutic outcomes and helpful individual therapists
- Broad range of available services including housing assistance and transportation support
- Recognized as a Four-Star charity by Charity Navigator for financial accountability
- CARF accreditation indicates adherence to established quality standards
Common complaints
- Persistent communication issues and frequent staff/caseworker turnover
- Difficulty scheduling and navigating organizational administrative processes
- Negative experiences with specific clinical staff and perceived lack of empathy
- Data security concerns following a 2023 ransomware attack impacting patient information
- Employee reports of high caseloads and stressful working conditions
In patients' words
"Great mental health service provider! My therapist is top notch and extremely insightful... 10/10 would recommend."
— Birdeye review"This is the worst organization from top to bottom. They are horrible with communication. They do not inform you about any changes within the organization, such as switching caseworkers."
— Rehab.com review"They help with income based housing, picking me up and take me to and from the free store as well as doctors appointments."
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