Eastlake
Walk-In Clinic • Chula Vista, CA
Ratings by platform
- Yelp/Yahoo Local: 2.5/5 (31 reviews)
- Google My Business (UC San Diego Health Express Care – Eastlake): 4/5 (55 reviews)
What patients say
Patients praise
- Competent, empathetic, and attentive individual providers and medical assistants
- Efficiency in lab services and blood draws for many patients
- Generally positive experiences with primary care and walk-in/express care services
- Convenient location and availability of evening/weekend appointments
Common complaints
- Billing and insurance coding issues (specifically preventative care coverage)
- Declining quality of care and administrative errors (e.g., failure to submit prescriptions)
- Inconsistent staff professionalism and poor bedside manner
- Frustration with appointment scheduling, wait times, and rigid policies regarding late arrivals
In patients' words
"Frustrated and Disappointed After Years of Loyalty I've been going to this clinic for years, and the quality of care has seriously declined. This is now the second time they've failed to submit my prescription."
— Eastlake Family Medical Review"Long story short they didnt bill the preventative code and wouldnt change it when i asked or when my insurance told them to change it... I will not be going back to Scripps ever again."
— Scripps Coastal Medical Center Eastlake Review"Staff is always friendly. Physicians take their time to listen to your concerns and go trough them with you."
— UC San Diego Health Express Care – Eastlake ReviewMore clinics in Chula Vista
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