Chula Vista Urgent Care & Walk-In Clinic
Walk-In Clinic • Chula Vista, CA
Ratings by platform
- Solv (AFC Urgent Care): 4.4/5 (151)
- Birdeye (Sharp Rees-Stealy Chula Vista Urgent Care): 4.6/5 (1,097)
- Solv (Sharp Rees-Stealy Chula Vista Urgent Care): 4.8/5 (55)
- Yahoo Local (AFC Urgent Care): 3.5/5 (300)
What patients say
Patients praise
- Professional, friendly, and helpful staff members (specifically cited by name)
- Efficient and quick walk-in or appointment-based service for various health needs like COVID testing
- Thorough medical evaluations by practitioners who explain conditions and answer questions clearly
- Clean and well-organized facilities
Common complaints
- Inconsistent administrative and billing practices, such as incorrect billing and follow-up harassment regarding payments
- Long wait times at some locations
- Communication issues between staff members and patients regarding hospital procedures or pharmacy availability
- Unpleasant experiences with staff during check-in or specific medical procedures like blood draws
In patients' words
"Bottom line, they are TERRIBLE!! The last time I was there, they incorrectly billed my insurance and they called me for two months harassing me claiming I owed them money."
— Yahoo Local User Review (AFC Urgent Care)"The staff genuinely seem like they are caring and love what they do... Hope I don't need to return for services, but if need be, at least I know I have a trustworthy urgent care I can count on!"
— AFC Urgent Care Chula Vista Website Testimonial"Everyone has different answers. Not cool to mess with people and not be honest. How can you trust a medical faculty when they LIE!!!"
— Birdeye User Review (Sharp Rees-Stealy Chula Vista Urgent Care)More clinics in Chula Vista
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