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Gentle Dental

Dental • Chula Vista, CA

★★★★☆3.9/5502 reviews across 3 platforms

Ratings by platform

  • DentaScore: 3.8/5 (172 reviews)
  • Birdeye: 3.9/5 (330 reviews)
  • Facebook: 90% recommend (16 reviews)

What patients say

Patients praise

  • Friendly and professional billing/reception staff
  • Advanced dental technology and clean facilities
  • Dentists and hygienists described as gentle and knowledgeable
  • Convenient scheduling availability

Common complaints

  • Long wait times for appointments and in the lobby
  • Issues with appointment scheduling and confirmation processes
  • Potential customer service and administrative challenges

In patients' words

"Billing and reception staff are super friendly, helpful, and attentive to your needs. Rooms are clean, well-lit, and boast the most advanced dental technology. Dentists and assistants are truly professional--and so very gentle!"

— DentaScore review by Dr. M.

"The only thing I can complain about, is both times I have been there, is time management. My first appointment was at 8:00 am and I didn't see the doctor until 8:50am."

— DentaScore review by Joann S.

"This place is garbage. I schedule an appointment over the phone, I show up on the day of my appt and they tell me they don't have an appt for me."

— Yelp review snippet

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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