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Internal Medicine for Christiansburg, Shawsville, and Elliston ...

Internal MedicineChristiansburg, VA

★★★★★4.6/5312 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dawn Fouse, PA-C): 5.0 out of 5 stars (56 reviews) (56 reviews)
  • Birdeye (LewisGale Physicians Primary Care - 10 Hickok St.): 4.6 out of 5 stars (205 reviews)
  • Healthgrades (Dr. Sherry Penland Ismatov, DO): 5.0 out of 5 stars (1 review) (1 review)
  • Healthgrades (Dr. William D Thomas II, DO): 4.4 out of 5 stars (50 reviews) (50 reviews)

What patients say

Patients praise

  • High patient satisfaction and willingness to recommend for some internal medicine providers (e.g., 5.0/5 for Dawn Fouse with 56 reviews)
  • Perceived thoroughness/bedside manner and responsive care in written reviews
  • Longer appointment access improvements or ability to get appointments when needed (mentioned in review)

Common complaints

  • Office operations/staffing and access issues (short staffing; inability to fit patients with emergencies)
  • Problems with prescription refills not getting sent on time
  • Unprofessional/communication issues such as phone not being answered

In patients' words

"“I rarely have problems getting an appointment when I need it. Her staff are friendly and helpful… Average waiting time is 10-15 minutes.”"

Healthgrades review text for Dawn Fouse, PA-C

"“This is by far the worst doctors office… They don't have enough doctors to actually see patients… they can not fit in patients with emergency.”"

Birdeye review text for LewisGale Physicians Primary Care - 10 Hickok St.

"“Dr. Ismatov was wonderful. She was thorough and yet patient and understanding…”"

Healthgrades review text for Dr. Sherry Penland Ismatov, DO

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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