Carilion Clinic Urology - Christiansburg

Patients praise

• High ratings for specific providers, particularly Dr. Brian Tully, who is frequently praised for being professional, knowledgeable, caring, and thorough
• Many patients report that providers listen carefully, explain conditions clearly, and provide effective treatments or successful procedures
• Timely and efficient care noted by several patients for urgent or specialized needs

Common complaints

• Complaints regarding office staff, including reports of rude, unprofessional, or uncaring behavior
• Difficulties with appointment scheduling, long wait times, and issues with billing/administrative processes
• Specific reports of poor bedside manner, lack of compassion, or feeling rushed during appointments for some providers/staff
• Occasional concerns regarding communication, thoroughness of examinations, or follow-up care