Walk-In Care (Urgent Care) - Holyoke Health
Surgery • Chicopee, MA
Ratings by platform
- Chamber of Commerce / Bipper Media (Aggregate): 2.9/5 (29-30 reviews)
What patients say
Patients praise
- Some patients have reported receiving timely and effective care from specific medical staff during their visits
Common complaints
- Difficulty reaching the office via phone, including long wait times and lack of response
- General organizational issues and bureaucratic hurdles with appointments
- Reports of unprofessional or rude staff behavior
- Concerns regarding medical record management and follow-up care
In patients' words
"The worst service. They do not answer the phone, and I had to drive back over there to ask to get the prescription."
— Chamber of Commerce Review"I was seen in a timely fashion. I would highly recommend Holyoke hospital urgent care to anyone I care about."
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