Holyoke Medical Center - WALK-IN CARE - Expected Healthcare
Diagnostic Imaging (X-Ray/Ultrasound) • Chicopee, MA
Ratings by platform
- Expected Healthcare (Holyoke Medical Center - WALK-IN CARE): 2.9 / 5 (★★★☆☆) (33 reviews)
- Chamber of Commerce (Holyoke Medical Group - WALK-IN CARE): 2.9 / 5 (29 reviews)
- Bipper Media (Holyoke Medical Group - WALK-IN CARE): 2.9 / 5 (30 reviews)
What patients say
Patients praise
- Same-day/urgent walk-in services are offered (informational about services rather than sentiment from reviews).
- A reviewer described care as good/highly recommend (urgent-care context)
Common complaints
- Low overall star rating around 2.9.
- Poor responsiveness/phone not answered and delays (e.g., waiting all day for a prescription to be called in).
- Denied services over documentation requirements (e.g., lack of social security card).
In patients' words
"“The worst service. They do not answer the phone, and I had to drive back over there to ask to get the prescription. Seen at 8am, still no script at 3.”"
— Chamber of Commerce business directory review snippet for Holyoke Medical Group - WALK-IN CARE"“...denied services for not having Social Security card...”"
— Chamber of Commerce business directory review snippet for Holyoke Medical Group - WALK-IN CARE"“The care that I received from Ciera... to Suzie the (PA)... highly recommend Holyoke hospital urgent care to anyone I care about.”"
— Chamber of Commerce business directory review snippet for Holyoke Medical Group - WALK-IN CAREMore clinics in Chicopee
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