Addiction Treatment - Chicopee, Massachusetts
Addiction and Recovery Support • Chicopee, MA
Ratings by platform
- Rehab.com / Recovery.com (HCRC Chicopee): 3.7/5 (25 reviews)
- Recovered.org (Goodwin House): 3.85/5 (Recovered Trustscore)
- Recovered.org (Baymark): 4.03/5 (Recovered Trustscore)
- Healthgrades (Individual Provider): 5/5
What patients say
Patients praise
- Specific counselors praised for being caring and supportive
- Structured environments helpful for recovery management
- High satisfaction with specific individual providers
- Effective, crisis-oriented care at some behavioral health centers
Common complaints
- Long wait times and lines outside clinics
- Rigid facility policies, including strict door-locking times
- Communication issues, particularly regarding prescription refills and appointments
- Perceived lack of compassion or listening from some staff/providers
In patients' words
"I like my counselor, she truely cares. I never have problems with anyone, if you mind your business and behave like a adult you will have no problems."
— ScoreDoc (HCRC Chicopee)"...sometimes I have people that have canes and walkers they'd be going up the ramp and he still has the audacity to lock the door in front of their face with a smile..."
— Rehab.com (HCRC Chicopee)"I was having these meltdowns, and the nursing team there was exceptional—amazing... [A] place like Aster House is personalized to fit your needs."
— CHD Story (Aster House/Gateway)"Absolutely horrible psychiatric care. They don’t listen... It was discouraging to feel like a “lower class citizen”..."
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