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Orthopedics • Chico, CA
Ratings by platform
- Birdeye (Google): 4.4/5 stars (249 reviews)
- Yelp (via Apple Maps): 2.9/5 stars (40 reviews)
- Gonmap: 3.4/5 stars (10 reviews)
- Facebook: 92% recommendation rate (30 reviews)
What patients say
Patients praise
- Professional and friendly staff
- High quality of care from specific physicians
- Efficient clinical processes once seen
- Clean and well-maintained facility
Common complaints
- Long wait times for appointments
- Long wait times in the office on day of visit
- Lack of sympathy from front office staff regarding delays
- Concerns about efficacy of some treatments or surgeries
In patients' words
"Dr Philip Jones and team are angels . Thank You all for your expertise !!"
— Birdeye/Google Review"Great Dr but unless you get a first thing in the morning appointment plan on waiting hours...and the front office staff isn't sympathetic for how long they make you wait..."
— Yelp Review"I never felt held up by the Dr or the office, they moved at light speed compared to every other office I have been too."
— Gonmap ReviewMore clinics in Chico
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