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Adult Mental Health Services in Chico

Mental Health Care • Chico, CA

★★★★☆3.8/5138 reviews across 3 platforms

Ratings by platform

  • Rehab.com (Butte County Behavioral Health): 2.13/5 (16 reviews)
  • Birdeye (Mindpath Health): 4.0/5 (117 reviews)
  • Medicals-Health (Enloe Behavioral Health): 3.3/5 (5 reviews)

What patients say

Patients praise

  • Some patients report compassionate care and attentive, helpful staff
  • Positive experiences with specific counselors, psychiatrists, or therapists who provide meaningful insights
  • Convenience of services like telemedicine/Zoom sessions
  • Some facilities offer structured support, group counseling, and coping skill development

Common complaints

  • Difficulty accessing services, long wait times, and lack of timely appointments
  • Concerns regarding administrative delays, unreturned calls, and poor staff responsiveness
  • Inconsistent communication quality and difficulty scheduling appointments
  • Reports of feeling mistreated or dismissed during treatment or crisis situations
  • Limited availability of specialized therapy or lack of consistency in providers

In patients' words

"Getting through on the phone lines aren’t always the best, but services I’ve received have been great otherwise."

— Butte County Consumer Perception Survey

"From the moment I was on the unit, I felt safe and secure, loved and cared for. The staff is simply excellent."

— Patient review of Enloe Behavioral Health

"I was hospitalized here and was very mistreated during my stay. Staff treats patients like animals."

— Patient review of Butte County Behavioral Health via Rehab.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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