Non-emergency medical transportation in Chickasaw, AL
Non-emergency Medical Transport • Chickasaw, AL
Ratings by platform
- Birdeye (Careavan Transport): 4.1/5 stars (30 reviews)
- Birdeye/Google (Medical Transport of Alabama): 2.5/5 stars (52 reviews)
What patients say
Patients praise
- Availability of wheelchair-accessible vehicles and ambulatory assistance
- Bedside-to-destination service models
- Focus on compassionate care and safe transportation
Common complaints
- Inconsistent service reliability and punctuality
- High turnover or difficulty billing for Medicaid recipients due to low reimbursement rates
- Reports of poor customer service and unprofessional conduct by management
- Difficulty obtaining refunds or unexpected processing fees
In patients' words
"Was screamed at and degraded by the manager... I hope before you accuse somebody of neglect o..."
— Birdeye review (Medical Transport of Alabama)"They were late picking me up the first time I used them which made me late for my appointment."
— Birdeye review (Careavan Transport)"Multiple providers... informed APR that they simply do not transport Medicaid recipients whatsoever because it is 'impossible' to bill through the agency."
— Alabama Political ReporterMore clinics in Chickasaw
Chickasaw Nation Medical Center
Patients praise: High patient satisfaction scores (frequently cited as 5-star quality) · Strong nurse and doctor communication ratings.
Walk-In Chiropractor in Mobile, AL Near Gulf Coast
Patients praise: Professional and knowledgeable staff · Effective pain relief and quality adjustments.
Chickasaw, AL Free Clinics
Patients praise: friendly and professional staff · good bedside manner from doctors.
Chickasaw Nation Tribal Health
Patients praise: frequently praised for cleanliness, modern facilities, and compassionate, friendly staff members in general reviews · high ratings in official patient satisfaction surveys, such as those reported by CMS (HCAHPS) regarding nurse and doctor communication.
Locations
Patients praise: high patient satisfaction ratings and willingness to recommend · clean, modern facilities.
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