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Chickasaw Nation Tribal Health

Durable Medical Equipment & Medical SuppliesChickasaw, AL

★★★★☆4.4/5548 reviews across 2 platforms

Ratings by platform

  • Google My Business aggregate via external sites: 3.8/5 (278 (Google My Business))
  • CMS HCAHPS: 5/5 (Overall Star Rating) (270 (Patient Surveys))

What patients say

Patients praise

  • frequently praised for cleanliness, modern facilities, and compassionate, friendly staff members in general reviews
  • high ratings in official patient satisfaction surveys, such as those reported by CMS (HCAHPS) regarding nurse and doctor communication
  • convenience of having diverse medical services consolidated within the tribal health network
  • regularly recognized in state and national rankings for quality care

Common complaints

  • reports of poor communication and perceived lack of thoroughness by some clinical staff, particularly in specialized clinics like OB/GYN
  • occasional complaints regarding long wait times at the pharmacy
  • individual negative experiences with specific providers or departments, including allegations of incompetence or dismissive behavior

In patients' words

"The midwifes get you in and out as fast as they can, some don't even give you time for questions... I switched and here is why."

Patient review of Women's Clinic

"The hospital's top strength is nurse communication, with 88.0% of patients reporting that nurses always communicated well, surpassing the national average of 78.6%."

CMS HCAHPS data analysis

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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