Clarity Clinic: Mental Health Care in Chicago + Virtually Across Illinois
Mental Health and Psychiatry • Chicago, IL
Ratings by platform
- Yelp (River North location): 2.4/5 stars (216 reviews)
- Yelp (Lakeview location): 2.2/5 stars (44 reviews)
- TherapyDB: 4.1/5 stars (620 verified reviews)
- TrustReviewers: 4.0/5 stars (158 reviews)
What patients say
Patients praise
- Compassionate, thorough, and caring clinical care from psychiatrists and therapists
- Effective diagnosis and treatment successes reported by some patients
- Ease of online scheduling in some instances
- Friendly and welcoming front desk staff reported by some patients
Common complaints
- Issues with billing and payment processes, including unexpected, large, or late bills
- Complaints about unprofessional or rude administrative/reception staff
- Difficulty communicating with the clinic, particularly via phone
- Allegations regarding administrative errors, such as misidentifying rendering providers (legal settlement)
In patients' words
"Dr Prasad has diagnosed me for the first time in my life, correctly where other psychiatrists have totally missed."
— Yelp Review"Billing Department is the worst I have ever come across in my life. They will send out statement whenever they feel like or not at all and then slap you with a giant $700 bill all at once."
— BBB Complaint/Review"Clarity Clinic is a great practice for all of your psych needs! I’ve been coming here for about 6 months now and am impressed by all of the practitioners I’ve seen."
— TrustReviewers ReviewMore clinics in Chicago
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