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Doctor's Offices & Clinics in Chicago Heights, IL - Oak Street Health logo

Doctor's Offices & Clinics in Chicago Heights, IL - Oak Street Health

Podiatry • Chicago Heights, IL

★★★★☆4.3/541 reviews across 2 platforms

Ratings by platform

  • Oak Street Health (Lincoln Crossing): 4.47/5 (Company reported) (39 (reported on clinic site))
  • Yelp: 1.0/5 (2)

What patients say

Patients praise

  • Friendly and professional care teams
  • Patients feeling heard and respected by specific providers
  • Providers willing to go above and beyond for patients

Common complaints

  • Difficulty contacting clinic directly or reaching staff via phone
  • Lack of timely follow-up regarding test results
  • Frustrations with prescription management and refills
  • Limited access to doctors (patients reporting seeing nurse practitioners instead)
  • Billing/insurance concerns
  • Concerns regarding responsiveness to patient health needs

In patients' words

"This clinic is horrible. They don't call you and give you no results."

— Oak Street Health Lincoln Crossing Clinic review

"Dr. Janae Ware and her team are patient, respectful, friendly and professional... They pay close attention to whatever needs I voice."

— LocalityBiz patient review

"It is impossible to call them directly. You have to go through several operators, who can never get a nurse or doctor."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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