Chesapeake VA Clinic | VA Hampton Health Care
Primary Care • Chesapeake, VA
Ratings by platform
- Birdeye: 4.2/5 star rating (5 reviews)
- Yelp: 1 review (rating not shown in snippet) (1 review)
What patients say
Patients praise
- Staff professionalism/compassion and respectful care
- Clinic experience described as friendly/helpful
Common complaints
- Understaffing/short staffing leading to limited access to services
- Patient concerns about appointment delays/provider communication and complaint-handling responsiveness
- Community care billing complaints (as a recurring issue reported by VA OIG)
In patients' words
"“As a veteran, I truly appreciate the care and respect I received at this clinic... the staff was professional, compassionate, and understanding.”"
— Birdeye review for U.S. Department of Veterans Affairs VA Outpatient Clinic Chesapeake"“Every person there is friendly and helpful. You can tell they genuinely enjoy helping you!”"
— Facebook post about the newly opened Veterans Affairs clinic in Chesapeake"“The Chief of Patient Experience mentioned the three most common complaints from veterans were provider communication and appointment scheduling delays, and billing from care received in the community.”"
— VA Office of Inspector General (Healthcare Facility Inspection...)"“...the North Battlefield VA Outpatient clinic in Chesapeake remains understaffed... She described the clinic as a ‘ghost town.’”"
— WHRO report citing House testimony about staffing at the Chesapeake VA clinicMore clinics in Chesapeake
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