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Ivy Rehab

Physical Therapy • Chesapeake, VA

What patients say

Patients praise

  • professional and knowledgeable physical therapists
  • welcoming and friendly front desk staff
  • effective personalized treatment plans and exercises
  • comfortable and encouraging environment
  • quick improvement in mobility and pain reduction

Common complaints

  • billing errors and issues with insurance coding
  • difficulty resolving billing disputes with corporate management
  • lack of responsiveness from billing department

In patients' words

"I would give the staff five stars however, my daughter was billed incorrectly with a chiropractic code instead of a PT code, causing it to trigger a higher co-pay... It feels like the runaround circle just keeps running."

— Patient review regarding billing issue

"Ivyrehab is such a comfortable and friendly environment. They are very enthusiastic about your progress and will make you feel at ease the moment you walk in."

— Patient review regarding clinic environment

"I spent 6 weeks at another therapy center and made no progress. I switched to Ivy and started with Dillon and he is amazing."

— Patient review regarding clinical results

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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