
Ivy Rehab
Physical Therapy • Chesapeake, VA
What patients say
Patients praise
- professional and knowledgeable physical therapists
- welcoming and friendly front desk staff
- effective personalized treatment plans and exercises
- comfortable and encouraging environment
- quick improvement in mobility and pain reduction
Common complaints
- billing errors and issues with insurance coding
- difficulty resolving billing disputes with corporate management
- lack of responsiveness from billing department
In patients' words
"I would give the staff five stars however, my daughter was billed incorrectly with a chiropractic code instead of a PT code, causing it to trigger a higher co-pay... It feels like the runaround circle just keeps running."
— Patient review regarding billing issue"Ivyrehab is such a comfortable and friendly environment. They are very enthusiastic about your progress and will make you feel at ease the moment you walk in."
— Patient review regarding clinic environment"I spent 6 weeks at another therapy center and made no progress. I switched to Ivy and started with Dillon and he is amazing."
— Patient review regarding clinical resultsMore clinics in Chesapeake
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Atwood Family Medical Center
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